How to create a wallet
Important
Only users with the Owner role can create wallets.
Enterprise wallets
To create a wallet:
Go to Wallet management > Wallets.
Click Add wallet.
Select the type of a wallet: mark the Enterprise wallet and click Proceed. Mind that you can’t change the wallet type after creation.
Select a wallet currency and click Proceed. Enterprise wallets can be denominated in cryptocurrencies: coins, stable coins, and tokens. Available currencies are specified in the system settings. Mind that you can’t change the wallet currency after creation.
If you select a token as the wallet currency, you’ll be additionally asked to select a parent wallet.
For wallets denominated in ETH, TRX, BNB, XRP, or XLM, select a wallet from which the Activation fee will be deposited, or enable the Activate wallet later toggle.
If needed, specify the Advanced options. You can set:
the Label — a tag or name of your wallet. This label will be displayed in the wallet list and can be used for a quick search. It can be any name convenient for you.
the Minimum transfer amount — the minimum amount of the incoming transfer, in the wallet currency. Payments below the specified amount will be automatically rejected. This can be useful if the transaction blockchain fee exceeds the transaction amount.
the Notification addresses — one or more comma-separated email addresses to which notifications about new transactions should be sent.
the Customer support emails — one or more comma-separated email addresses of your customer support service. These emails will be displayed on Payment pages, so that your clients and payers can send help requests. If not specified, such requests are sent to the Owner’s email address.
You can change these values anytime.
Click Proceed to create the wallet.
The newly created wallet is now available in the wallet list and is assigned the In progress status for several minutes. This is required for the wallet to be registered in the system. Wait until the status changes to Active to start using your wallet.
Note
Wallets denominated in ETH, TRX, BNB, XRP, or XLM require the Activation fee. If you enabled the Activate wallet later toggle while creating such a wallet, it will remain in the In progress status. Deposit the required amount of funds to the wallet to activate it. You can find the deposit adderss in the wallet details.
Merchant wallets
To create a wallet:
Go to Wallet management > Wallets.
Click Add wallet.
Select the type of a wallet: mark the Merchant wallet and click Proceed. Mind that you can’t change the wallet type after creation.
Select a wallet currency and click Proceed. Merchant wallets can be denominated either in fiat or in cryptocurrencies: coins, stable coins, and tokens. Available currencies are specified in the system settings. Mind that you can’t change the wallet currency after creation.
If needed, specify the Advanced options. You can set:
the Label — a tag or name of your wallet. This label will be displayed in the wallet list and can be used for a quick search. It can be any name convenient for you.
the Site URL — a link to your landing page or any other resources.
the Notification addresses — one or more comma-separated email addresses to which notifications about new transactions should be sent.
the Customer support emails — one or more email addresses of your customer support service. These emails will be displayed on Payment pages, so that your clients and payers can send help requests. If not specified, such requests are sent to the Owner’s email address.
You can change these values anytime.
Click Proceed to create the wallet.
The newly created wallet is now available in the wallet list and is assigned the In progress status for several minutes. This is required for the wallet to be registered in the system. Wait until the status changes to Active to start using your wallet.
Swap wallets
Note
You can only create one Swap wallet per currency.
To create a wallet:
Go to Swaps > Wallets.
Click Add swap wallet.
Select a wallet currency and click Confirm. Swap wallets can be denominated either in fiat or in cryptocurrencies: coins, stable coins, and tokens. Available currencies are specified in the system settings. Mind that you can’t change the wallet currency after creation.
The newly created wallet is now available in the wallet list and can be topped up and used for swap operations.
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